Sleek Window Film Solutions ("Sleek," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit sleektint.com, request an estimate, communicate with us, use our services, or otherwise interact with Sleek Window Film Solutions.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Telephone number
Service address
City, state, and ZIP code
Information about your home, business, windows, or requested services
Appointment and scheduling information
Estimate and project information
Communications you send to us
SMS/text-message communications
Customer-service requests
Payment and transaction information
Any other information you voluntarily provide

We may also automatically collect certain information when you use our website, including:

IP address
Browser and device information
Pages visited
Referring website
Approximate geographic information
Date and time of visits
Advertising campaign and referral information
Website interactions and conversion events

We may use cookies, pixels, analytics services, and similar technologies to collect this information.

2. How We Use Information

We may use personal information to:

Respond to inquiries
Provide estimates and quotes
Schedule estimates and installations
Provide window-film products and services
Communicate regarding appointments and projects
Send appointment confirmations and reminders
Provide customer service
Process transactions
Maintain customer records
Improve our website and services
Measure advertising effectiveness
Understand how customers find Sleek
Prevent fraud and maintain security
Comply with legal obligations
Send marketing communications when permitted by law and with appropriate consent

3. SMS/Text Messaging

If you provide your mobile telephone number and consent to receive text messages from Sleek Window Film Solutions, we may send you SMS or MMS messages regarding your inquiry, estimate, appointments, installation, requested services, customer support, service updates, and, where you have separately consented, promotional or marketing communications.

Message frequency varies depending on your interactions with us.

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to a message. You may reply HELP for assistance.

Opting out of SMS communications does not prevent us from contacting you through other methods when appropriate, such as email or telephone, subject to applicable law.

Consent to receive marketing text messages is not a condition of purchasing goods or services from Sleek.

4. Mobile Information and SMS Consent

We do not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for their marketing or promotional purposes.

Information obtained through SMS consent will be used only for the purposes disclosed when consent is obtained and as otherwise permitted by applicable law.

We may use service providers that assist us in delivering communications and operating our business, such as telecommunications, messaging, CRM, hosting, analytics, and customer-service providers. These providers may process information on our behalf solely as necessary to provide services to us and are not authorized by us to use mobile information or SMS consent for their own marketing or promotional purposes.

5. How We May Disclose Information

We may disclose personal information to service providers that perform services on our behalf, including:

Website hosting
Customer relationship management
Communications and telecommunications
Scheduling
Payment processing
Analytics
Advertising measurement
Information technology
Professional advisers

We may also disclose information when reasonably necessary to:

Comply with applicable laws or legal processes
Respond to lawful government requests
Protect our rights, property, customers, or employees
Detect or prevent fraud or security issues
Complete a merger, acquisition, financing, sale of assets, or similar business transaction, subject to applicable law

We do not authorize third parties to use your mobile number or SMS consent information for their independent marketing or promotional purposes.

6. Advertising and Analytics

We may use advertising and analytics technologies provided by companies such as Google, Meta, Microsoft, and other advertising or analytics providers.

These technologies may help us understand website usage, measure advertising effectiveness, attribute inquiries to marketing campaigns, and show relevant advertising.

Depending on your browser, device, and applicable law, you may be able to restrict certain tracking through browser settings, device settings, or privacy controls offered by these providers.

7. Cookies

Our website may use cookies and similar technologies to operate the website, remember preferences, analyze traffic, measure conversions, and improve advertising.

You may configure your browser to restrict or delete cookies. Some website functionality may be affected if cookies are disabled.

8. Payment Information

When payments are processed through a third-party payment processor, payment-card information may be collected and processed directly by that provider.

Sleek may retain transaction information such as the amount, date, customer, project, payment status, and transaction reference necessary for business and accounting purposes.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate business interests.

SMS opt-in and opt-out records may be retained to document and honor communication preferences.

11. Your Choices

You may contact us to request that we update or correct certain personal information.

You may unsubscribe from marketing emails using the unsubscribe mechanism provided in those communications.

For SMS messages, reply STOP to opt out.

For SMS assistance, reply HELP.

We will honor applicable privacy rights as required by law.

12. Children's Privacy

Our services are intended for property owners, businesses, and other persons capable of contracting for our services. We do not knowingly collect personal information from children under 13 through our website for marketing purposes.

13. Third-Party Websites

Our website may contain links to websites operated by third parties. Sleek is not responsible for the privacy practices or content of third-party websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When material changes are made, we may update the effective date displayed at the top of this page and provide additional notice when required by law.

15. Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Sleek Window Film Solutions

Website: sleektint.com

Email: info@sleektint.com